Product Care
Product Care / Washing Disclaimer
Effective Date: March 9th, 2026 Last Updated: July 2nd, 2026
This Product Care / Washing Disclaimer explains how to care for items purchased from Sylk Dynasty on sylkdynasty.com, and clarifies how care-related issues are handled.
1) Follow the Care Label
Each product may include specific care instructions on the garment label and/or product page. Always follow the care label first. If the care label and a general guide conflict, the care label controls.
2) General Care Recommendations (If Not Otherwise Stated)
To help maintain fit, color, and print/embroidery quality, we recommend (where applicable):
- wash cold
- wash inside-out
- use gentle cycle
- use mild detergent
- avoid bleach and harsh chemicals
- hang dry or tumble dry low
- avoid high heat on prints/graphics
- do not iron directly on printed areas (if ironing is necessary, use a protective layer)
3) Natural Wear, Fading, and Shrinkage
Some degree of:
- minor shrinkage,
- color fading, or
- fabric texture change
may occur over time, especially with frequent washing, high heat, or improper care. This is normal wear and is not necessarily a defect.
4) Customer Responsibility
You are responsible for caring for the item properly after delivery. Issues caused by:
- washing/drying at high heat
- improper detergents or chemicals
- bleaching
- ironing on prints
- improper storage
- damage after delivery (stains, tears, odors)
are considered customer-related and are not covered as manufacturer defects.
5) Care-Related Issues Are Not Manufacturer Defects
Damage or changes caused by washing/drying/care methods are not manufacturer defects and are not eligible for defect-based remedies under our Refunds & Returns Policy.
6) If You Have a Concern
If you believe your item arrived with a manufacturer defect (prior to washing/wearing), contact us as soon as possible and within 15 days of delivery at contact/support form, including photos/video.
7) Questions
For care questions, contact: contact/support form